- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
More Information
- Job Shift Night shift
- Address Office No 209, 2nd Floor, Al-Hafeez Executive, Qarshi Road Gulberg, Lahore
- Career Level Experienced
- Experience Level 1 Yr
- No. Vcancies 15
- Required Skills Inbound & Outbound Telemarketing
- Qualification Intermediate
- Salary 40,000 to 100,000